Last Updated: 03/24/25
At Monetees, we stand behind the quality of our t-shirts and want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help! Please review our refund and return policy below.
Eligibility for Returns & Refunds
- You may request a return or refund within 30 days of receiving your order.
- Items must be unused, unwashed, and in their original condition with tags attached.
- Custom or personalized items are non-refundable unless they arrive damaged or defective.
- Clearance and final sale items are not eligible for refunds or exchanges.
How to Request a Return or Refund
- Contact Us: Email our support team at [Your Email] with your order number and reason for the return.
- Approval & Instructions: Once approved, we will provide return instructions.
- Shipping the Item: Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
- Processing Refunds: Refunds are issued to the original payment method within 5-7 business days after receiving and inspecting the return.
Damaged, Defective, or Incorrect Items
- If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange for a replacement or full refund at no additional cost.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account or payment method.
- Contact your credit card company, as processing times may vary.
- If you still need assistance, email us at [Your Email].
Contact Us
For any questions or concerns about our refund policy, reach out to us at [Your Email] or visit our support page.
Thank you for shopping with Monetees! We appreciate your support.
This policy is subject to change at any time without notice.